Experience Terms

The Fives

Always refer to the voucher or email you received for the most accurate information, terms, and redemption information.

Included

Resort Accommodations for 2 Guests
4-Night Stay
All-Inclusive The Fives Resort
Upgrades and Add-Ons Available
Phone Concierge Support

Does Not Include

Airfare
Transportation to and from Airports
Local Taxes and Fees
Any Excursions or Add-Ons
Tips or Gratuity to Staff

Must be 30+ to book. Valid US or Canadian Passport required.

Full Terms & Conditions

  • Available Travel Dates are Subject to Availability
  • Peak travel seasons and holidays will have less availability.
  • No travel dates are guaranteed until booked.
  • Destinations Include: Playa del Carmen, Mexico
  • Available Resorts
  • The Fives Beach Hotel & Residences
  • The Fives Oceanfront
  • Winners have 12 months from the purchase date to confirm their reservation and up to 18 months from the purchase date to travel.
  • The Voucher may only be redeemed only for travel by two adults ("Couples"). All adults must be 30 years of age or older.
  • Must have a valid U.S. or Canadian Address & Passport
  • No Group Bookings
  • Limit 1 Voucher and activation per household within a 12-month period. 
  • Redeemer is responsible for any taxes and fees and may be charged at check-in or check-out.
  • The Voucher is valid for one reservation and cannot be redeemed in segments (e.g. a 2-night reservation and a 2-night reservation).
  • Upgrades may be available for larger accommodations, subject to availability. Additional costs may apply. 
  • All activation, upgrade, and other purchases, if any, are non-refundable.
  • The Voucher does not include taxes, flights, transportation, or other incidentals.
  • Any additional fees are at the resort's discretion and are the sole responsibility of the travelers. 
  • $249 reservation fee will be charged at the time of booking. 
  • At the time of booking, all travelers must agree to the terms of use, including limitations of liability, terms applicable to travel inside or outside the US, and release of fulfillment companies for any actual or potential loss that may arise from travel provided under this Voucher. Additional terms and conditions may apply for each independent resort or property. 
  • Once a reservation is confirmed, no cancellations or travel date changes are allowed. Any payments or purchases are non-refundable. 
  • This voucher has no monetary value and cannot be redeemed for cash. The provider reserves the right to cancel or revoke this voucher at any time and for any reason at their sole discretion. 
  • ALL SALES ARE FINAL.


EXPERIENCE TERMS


© Experience Terms

Information on this website is provided as a courtesy for redeemers of Travel Experiences. Refer to your Redemption Certificate / Voucher / Redemption Email and information provided by your Experience Provider for the most accurate and up-to-date details, terms, and redemption information. For assistance please contact the organization that provided your Redemption Certificate or use the support information available on the certificate. Experience Terms is not responsible for any missing or incorrect information provided.